Book a visit
Reserve your lounge time
Choose a date and slot, tell us your party size, and we will confirm by email. Your drink is included in every lounge ticket.
Lounge visits are timed and capped at twelve guests, so weekends fill up fast. We confirm every request by email within a few hours during opening times.
Request a slot
Good to know
Questions we get every day
If yours is not here, send it through the contact page and we will answer within the day.
Do I need to book?
For the lounge, yes, especially on weekends. Slots are capped at twelve guests and go quickly. The coffee bar at the front never needs a booking; walk in any time we are open.
Can I bring children?
Kids are welcome from age six with an adult, and under-12s stay with their grown-up in the lounge. We give every child a short "how to be around cats" chat on the way in. Saturday morning birthday parties are a thing; ask us.
Are the cats really adoptable?
All of them except Biscuit, who owns the building in spirit. Every resident comes from Prairie Paws Rescue and stays here until they find their person. Ask any staff member and they will walk you through it.
I have a cat allergy. Can I still visit?
The coffee bar is on the other side of a glass wall from the lounge and most mildly allergic people are fine there. The lounge itself is a full-cat environment with air filtration, but we cannot promise it will be comfortable. An antihistamine beforehand helps many visitors.
Can I bring my own cat?
No, sorry. The residents have a stable social group and a visiting cat is stressful for everyone, including your cat. Dogs and other pets are not allowed in either.
Is the drink really included?
Yes. Every lounge ticket includes one drink from the full menu, brought to you in the lounge. Bakery items are extra and can be ordered at the bar.
What are the rules in the lounge?
Wash your hands on the way in, let sleeping cats sleep, no picking up unless a staff member says that cat likes it, and no flash photography. Phones on silent. The cats have shelves and rooms you cannot reach, and that is deliberate.
Can I cancel or move a booking?
Of course. Reply to your confirmation email or call us, ideally a day ahead so we can offer the slot to someone else. No fee, no fuss.